Salesforce Consultant Client Engagement Manager Job


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Zennify

Summary of Salesforce Consultant Client Engagement Manager job

Senior Salesforce Consultant/Client Engagement Manger

Zennify is looking for a qualified candidate to join their team as a Senior Salesforce Consultant/Client Engagement Manger with a strong Financial Services Background. The individual will be responsible for managing strategic engagements with clients, including designing and delivering scalable solutions using Salesforce.com and other cloud-based technologies. The individual will work with a team to implement mid- and large-scale customer projects encompassing process analysis & design, system requirements & configuration, change management, training and deployment. Clients range from local, small and mid-sized companies to multi-national enterprise corporations and state and federal agencies.

  • The position is available in Boise, ID
  • You must be located in that area to meet client needs
  • You must be eligible to work in the US without company Visa sponsorship

Responsibilities

· Lead delivery teams to execute all project implementation phases including project planning, requirements gathering, solution design, development, system and user testing, deployment, training and post go live support

· Manage customer relationships and day-to-day interactions & escalations

· Oversee process driven customer conversations and workshops related to sales processes, customer service, marketing automation and operational processes

· Define project short and long-term goals, identify success criteria, and coordinate client and delivery resource roles and responsibilities

· Drive delivery teams to produce on­-time, high quality, scalable and suitable services and deliverables

· Contribute to pre-sales customer scoping sessions with the Business Development Team & assist with project proposal development

· Contribute to a collaborative team environment by encouraging and leading solution brainstorming, internal knowledge sharing and skill development

Qualities of the Ideal Candidate

  • Thrives in a team-based, high energy and fast-paced environment
  • Service-oriented and innately driven to produce outstanding customer satisfaction and results
  • Enjoys discovering, learning about and implementing new technologies
  • Analytical and prone to logically and methodically work through problems
  • Strong aptitude for prioritization and multi-tasking in a deadline-driven environment
  • A positive demeanor with exceptional interpersonal skills with respect to internal and external interactions and relationships
  • Ability to meet travel requirements, when applicable (no more than 20% travel expected)
  • A desire to proactively contribute to, and enhance, team outputs
  • Experience working in Financial Services or Banking
  • Working knowledge of integration software such as Mulesoft, Jitterbit, Informatica

Preferred Qualifications

  • One or more of the following Salesforce Certifications: Sales Cloud Consultant, Service Cloud Consultant, Community Cloud Consultant, Financial Services Cloud Accredidation
  • Strong Financial Services background
  • Experience working with one or more of the following platforms: Ncino, Core Logic, Orion, Loan Origination Systems
  • Understanding of Core Banking Systems (Fiserv, Symitar, etc)

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Zennify company review

+ PRO
Zennify is a fast growing company in the record breaking Salesforce ecosystem This means there is a lot of growth and opportunity to build a great career At Zennify you can be proud of your work because we fight everyday to do the right thing and take care of our employees and customers
- CONS
Fast growth means no matter how hard we try there will be bumps and hiccups behind the scenes You have to be somebody that can handle a dynamic work environment
Culture And Values:

5.0
Senior Leadership:

5.0
Compensation And Benefits:

5.0
Career Opportunities:

5.0
WorkLife Balance:

5.0
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About Zennify Company

  • Vacancy Location: Boise , ID
  • Vacancy job: Salesforce Consultant Client Engagement Manager
  • Rate: negotiable
Quick Apply Now

By clicking the quick apply button above you will be redirected to Ziprecruiter.com, you are agreeing to the LEFORTIPLAW Terms of Use.